Extensive Online Documentation in Shared Hosting
If you’ve ordered your very first shared hosting package through our company or have moved your website over to us, you will get familiar with our platform and our in-house built Hepsia hosting Control Panel in a jiffy as we have compiled an exhaustive knowledge base where you can find all the information that you may ever need – both general info regarding the web hosting service as a whole and more concrete info about the separate features that you can make use of and the obstacles that you can experience. The articles are located in two places. The full article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different features in every Control Panel section as well. You can acquaint yourself with how to do more or less everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles feature comprehensive guidelines, so you will never become disoriented due to an ambiguous text. Naturally, if you come across a more specific obstacle and you are unable to find a solution in our knowledge base, you can touch base with our help desk support team members 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated packages, will allow you to access the detailed online documentation that we have compiled for you. The articles feature general information on our web hosting services, informational tutorials about the different features that you can make use of, as well as troubleshooting instructions that can help you solve common problems that you could chance upon. The topics that we have included encompass just about everything, from uncomplicated things such as how to host a brand new domain name in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the whole article list is accessible through the dedicated Help section.