Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you’ll find a detailed Help Center section offering multiple articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our clever software will provide you with the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly display how to tackle a common issue associated with your shared hosting account. You will find the videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 technical support service and come with a 60–minute ticket response guarantee. Our trained tech support engineers will be available night and day and will rectify any problem that you might encounter within less than 60 minutes after the customer support ticket submission. In most instances, a reply will be provided to you in less than twenty minutes.